Phone VoIP Service
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Although VoIP has grown substantially in the past couple years, many businesses are still not adopting the technology for their phone systems. Whether it’s the thinking “if it ain’t broke, don’t fix it” or just lack of information, plain old telephone systems (POTS) still are widely used. According to an SBA study, 25% of small businesses still aren’t even familiar with the technology.
Business Phone VoIP
Even though many VoIP providers cater to both residential and commercial solutions, their core offerings can be quite different. Business service plans will often include scalability, unified communications and more extensive hardware. The larger the current plain old telephone system (POTS) is, the more savings incurred with switching to VoIP solutions.
When choosing a VoIP provider, it is not always the best option to choose the service that barely covers your current needs. For instance, some providers may only charge $8 a month, but require proprietary hardware and set up fees. Some small businesses will also need to look in to managed VoIP solutions. They can provide up to 50% costs savings per year in comparison to in-house VoIP systems.
Residential Phone VoIP
Even though VoIP provider’s core offerings are similar, be sure to research the VoIP provider’s history with reliability, ease of setup, and customer service. The residential VoIP service provider industry is quite competitive, and “pure plays”, cable companies and P2P VoIP are all vying for respect. Many c-ompanies will bend to provide their customers quality service and features.
The average residential VoIP plan runs around $19.99 per month. However, for long distance and international calling, each service provider’s features vary. VoIP typically allows a user to be assigned a standard telephone number and in some cases you may be able to keep your current residential phone number. You then will be able to connect with any standard phone for a determined rate. It is important to fully research and understand VoIP options and contracts before committing fully to one company.